Terms of Service

Effective Date: January 1, 2026

Welcome to Collins Quality Printing, Tulsa's premier destination for innovative print solutions. These Terms of Service ("Terms") establish the contractual framework governing your access to and use of collinsqualityprinting.com (the "Website") and all associated printing services, products, and digital platforms offered by Collins Quality Printing ("Company," "we," "us," or "our"). By accessing our Website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

Your use of the Collins Quality Printing Website and services constitutes explicit acceptance of these Terms of Service. This agreement becomes effective immediately upon your first interaction with our Website, whether through browsing, account creation, service inquiry, or order placement. If you do not agree with any provision contained herein, you must discontinue use of our Website and services immediately.

We reserve the right to modify, update, or revise these Terms at any time to reflect changes in our business practices, legal requirements, or service offerings. Material modifications will be communicated through prominent Website notices or direct email communication to registered users. Your continued use of our services following any such modifications constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically to remain informed of any updates.

These Terms apply to all users of the Website, including but not limited to: casual browsers, registered account holders, customers placing orders, corporate clients with service agreements, and third-party vendors or partners accessing our platform.

2. Service Description

Collins Quality Printing provides comprehensive commercial and specialty printing services to businesses and individuals throughout the Tulsa, Oklahoma metropolitan area and beyond. Our service portfolio encompasses, but is not limited to:

Commercial offset and digital printing for marketing materials, brochures, and business communications
Large format printing including banners, posters, signage, and display graphics
Custom specialty printing featuring embossing, foil stamping, die-cutting, and premium finishing
Corporate identity materials including business cards, letterhead, and branded stationery
Direct mail services with design, printing, and distribution capabilities
Promotional product printing and customization
Design consultation and pre-press services
Online ordering platform with file upload and proof approval systems

Service specifications, turnaround times, pricing structures, and product availability are subject to change based on material costs, equipment capacity, and operational requirements. While we maintain rigorous quality standards supported by advanced printing technology and skilled craftsmanship, all service descriptions and product samples displayed on our Website serve as representative examples rather than guaranteed outcomes. Final product characteristics may vary based on file specifications, material selections, and production variables.

Custom orders require detailed specifications and may be subject to minimum quantity requirements, setup fees, and extended production timelines. Rush services are available upon request and subject to additional fees based on production schedule availability.

3. User Obligations and Conduct

As a user of Collins Quality Printing's Website and services, you agree to the following obligations:

3.1 Account Responsibility

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You must immediately notify us at [email protected] of any unauthorized access or security breach. We cannot and will not be liable for losses resulting from unauthorized account use.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when placing orders, creating accounts, or communicating with our team. This includes correct contact information, billing addresses, shipping destinations, and project specifications. Inaccurate information may result in production delays, shipping errors, or order cancellation.

3.3 Content Compliance

You warrant that all materials, files, designs, text, images, and content submitted for printing ("User Content") comply with applicable laws and regulations. You agree not to submit User Content that:

Infringes upon intellectual property rights, trademarks, copyrights, or proprietary information of third parties
Contains defamatory, libelous, obscene, pornographic, or offensive material
Promotes illegal activities, violence, discrimination, or harassment
Violates privacy rights or contains unauthorized personal information
Includes malicious code, viruses, or harmful software components
Misrepresents your identity or affiliation with any person or entity

Collins Quality Printing reserves the right to refuse service for any project containing inappropriate, illegal, or objectionable content as determined at our sole discretion. We do not assume responsibility for reviewing User Content for legal compliance, and submission of materials constitutes your representation that you possess all necessary rights and permissions.

3.4 File Specifications

You are responsible for ensuring that submitted files meet our technical specifications regarding resolution, color mode, bleed requirements, and file format. While our pre-press team conducts quality checks, the final responsibility for file accuracy rests with the customer. We recommend reviewing digital proofs carefully before authorizing production.

4. Intellectual Property Rights

4.1 Company Property

All content displayed on the Collins Quality Printing Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Collins Quality Printing or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

The Collins Quality Printing name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Collins Quality Printing. You may not use these marks without our prior written permission. Other trademarks, service marks, and trade names displayed on the Website are the property of their respective owners.

4.2 User Content License

By submitting User Content to Collins Quality Printing for printing services, you grant us a limited, non-exclusive, royalty-free license to reproduce, display, and process such content solely for the purpose of fulfilling your order and providing related services. This license terminates upon completion of your project, though we may retain copies for quality assurance and legal compliance purposes.

You retain all ownership rights to your User Content. We do not claim ownership of materials you submit, nor do we use your designs for any purpose beyond fulfilling your specific order unless you provide explicit written permission.

4.3 Portfolio Usage

Occasionally, we may request permission to feature completed projects in our portfolio, marketing materials, or Website galleries. Such usage requires your express written consent, which you may grant or withhold at your discretion. We respect client confidentiality and will not display your work publicly without authorization.

5. Orders, Pricing, and Payment

5.1 Order Process

All orders are subject to acceptance by Collins Quality Printing. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, suspected fraudulent activity, or inability to meet project specifications. If your order is cancelled after payment has been processed, we will issue a full refund.

5.2 Pricing

Pricing displayed on our Website represents current rates but is subject to change without notice. Custom project quotes remain valid for thirty (30) days from the date of issue unless otherwise specified. Final pricing may be adjusted based on actual specifications, material costs, or project modifications requested after initial quotation.

All prices are stated in United States Dollars (USD) and exclude applicable sales taxes, shipping fees, and rush charges unless explicitly noted. Sales tax will be applied to orders as required by Oklahoma state law and local jurisdictions.

5.3 Payment Terms

Payment is due prior to production commencement for new customers and small orders. Established corporate clients may qualify for net-30 payment terms subject to credit approval. We accept major credit cards, ACH transfers, and business checks. A service fee may be applied to returned checks or failed payment transactions.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Collins Quality Printing, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Website or services, including but not limited to:

Loss of profits, revenue, data, or business opportunities
Production delays caused by equipment malfunction, material shortages, or force majeure events
Errors in printed materials resulting from file issues, specification misunderstandings, or approved proofs
Shipping delays or damage caused by third-party carriers
Website downtime, technical errors, or data transmission failures

Our total aggregate liability for any claims arising from services rendered shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

We maintain quality control procedures and conduct thorough inspections throughout the production process. However, minor variations in color matching, paper characteristics, and finishing details are inherent to the printing industry and do not constitute grounds for rejection or refund unless they substantially deviate from approved specifications.

7. Warranties and Disclaimers

Collins Quality Printing warrants that services will be performed in a professional manner consistent with industry standards. However, except as expressly stated herein, all services and products are provided "as is" and "as available" without warranties of any kind, either express or implied.

We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Website will operate error-free, that defects will be corrected, or that the Website or its servers are free of viruses or other harmful components.

Color representation on digital devices varies significantly based on monitor calibration, viewing conditions, and device specifications. We cannot guarantee exact color matching between on-screen displays and final printed products. For critical color matching, we recommend requesting physical proof samples.

8. Indemnification

You agree to indemnify, defend, and hold harmless Collins Quality Printing, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, costs, claims, and liabilities, including reasonable attorneys' fees, arising from:

Your violation of these Terms of Service
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
Content you submit for printing that infringes upon or violates any law or regulation
Your use or misuse of printed materials we produce on your behalf

9. Termination

We reserve the right to terminate or suspend your access to our Website and services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the Website ceases immediately.

You may terminate your account at any time by contacting us at [email protected]. Termination does not relieve you of obligations for outstanding orders or payments due.

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Tulsa County, Oklahoma, and you hereby consent to personal jurisdiction and venue therein.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or services provided, the parties agree to first attempt resolution through good-faith negotiation. If negotiation proves unsuccessful within thirty (30) days, either party may pursue formal legal remedies.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website and services, you consent to our data practices as described in the Privacy Policy.

We implement industry-standard security measures to protect your personal and payment information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security of data transmitted through our Website.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any written agreements for specific services, constitute the entire agreement between you and Collins Quality Printing regarding use of our Website and services, superseding all prior or contemporaneous communications and proposals.

12.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Collins Quality Printing.

12.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without restriction.

13. Contact Information

For questions, concerns, or communications regarding these Terms of Service, our services, or your orders, please contact us at:

Collins Quality Printing
Email: [email protected]
Website: collinsqualityprinting.com

We strive to respond to all inquiries within one business day during normal operating hours. For urgent production matters, please indicate the time-sensitive nature of your communication in the subject line.

Thank you for choosing Collins Quality Printing as your trusted printing partner in Tulsa, Oklahoma. We look forward to bringing your vision to life with precision, quality, and innovation.